Privacy
Policy
Your Data, Our Responsibility
age67 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and secured, and the rights you hold over your own information as a user of the age67 casino and sports betting platform.
How age67 Safeguards Your Privacy
Privacy is not an afterthought at age67 — it is built into every layer of our platform. Here are the core principles that guide how we handle your personal information.
End-to-End Encryption
All data transmitted between your device and the age67 platform is protected by industry-standard SSL/TLS encryption. Whether you are logging in, depositing via bKash or Nagad, or browsing game lobbies, your connection is always secure.
No Data Selling
age67 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing networks. Your data is used exclusively to operate your account, process transactions, and improve the age67 service.
Your Data, Your Rights
As an age67 player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a request through our live chat support or email us at [email protected] and we will respond within a reasonable timeframe.
Secure Data Storage
Player data is stored on access-controlled servers with strict internal policies governing who can view or process personal records. Only authorised age67 personnel with a legitimate operational need may access account-level data.
Minimal Data Collection
age67 collects only the personal information that is strictly necessary to create and maintain your account, process payments, verify your identity for KYC compliance, and deliver a safe gambling experience. We do not collect information beyond what is needed.
Transparent Cookie Use
age67 uses cookies primarily for session management and platform functionality. We do not deploy aggressive third-party advertising trackers. Our cookie policy is described in full within this Privacy Policy, and you retain control over non-essential cookies.
Complete Privacy Policy
The following is the full and binding Privacy Policy between you ("the Player") and age67 ("the Platform"). By registering an account or using any age67 service, you acknowledge that you have read and understood this policy in its entirety.
1. Data We Collect
age67 collects personal information from players through several channels: during account registration, during the Know Your Customer (KYC) verification process, through your ongoing use of the platform, and through automated technical systems that record how our platform is accessed and used. The categories of personal data we collect are described below.
1.1 Registration Data
When you create an age67 account, we collect the following information which you provide directly:
- Full legal name — as it appears on your government-issued identification document.
- Date of birth — used to verify that you meet the minimum age requirement of 18 years.
- Residential address — including division, district, and postal code within Bangladesh, or your country of residence if outside Bangladesh.
- Email address — used as your primary account identifier and for all account-related communications.
- Mobile number — used for two-factor authentication and, where applicable, mobile financial service payment processing (bKash, Nagad, Rocket, Upay).
- Preferred currency — all age67 accounts are denominated in Bangladeshi Taka (৳ BDT).
1.2 KYC Verification Data
To comply with responsible gaming obligations and anti-money laundering best practice, age67 may request the following documents during account verification:
- A copy of a valid government-issued photo identification (National ID card, passport, or driving licence).
- Proof of residential address (utility bill, bank statement, or other official document issued within the last three months).
- Proof of payment method ownership (screenshot of bKash/Nagad/Rocket registered mobile, or bank account statement confirming account holder name).
1.3 Financial Transaction Data
age67 records all deposit and withdrawal transactions associated with your account. This includes the transaction amount in Bangladeshi Taka, the payment method used, the date and time of the transaction, and any reference codes issued by the payment provider. age67 does not store full bank account numbers or complete mobile financial service PIN codes.
1.4 Gameplay & Betting Activity Data
age67 logs your in-platform activity including games played, bets placed, bet amounts, outcomes, bonus claims, and session durations. This data is used to maintain account records, resolve disputes, detect fraudulent activity, and provide responsible gaming monitoring.
1.5 Technical & Device Data
When you access the age67 platform, our servers automatically collect certain technical information:
- IP address and approximate geographic location derived from it.
- Browser type, version, and language settings.
- Operating system and device type (desktop, mobile, tablet).
- Pages visited on the age67 platform, time spent on each page, and navigation path through the site.
- Referring URL (the site you came from before arriving at age67, if applicable).
- Session timestamps and login history.
This technical data is used for platform security monitoring, fraud prevention, performance optimisation, and to ensure that the age67 platform displays correctly across different devices and browsers.
1.6 Communications Data
If you contact age67 support via live chat, email, or WhatsApp, we retain records of those communications including the content of messages, timestamps, and the issue raised. These records are used to resolve disputes, train support staff, and improve service quality.
age67 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data unrelated to responsible gaming assessments, or biometric data for identification purposes.
2. How We Use Your Data
age67 processes your personal data only for specific, legitimate purposes directly connected to operating a safe and compliant online casino and sports betting platform. We do not process your data for purposes that are incompatible with those described in this section.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, email, mobile number | Contractual necessity |
| Identity verification (KYC) | ID documents, address proof, payment proof | Legal obligation / contractual necessity |
| Payment processing | Financial transaction data, payment method details | Contractual necessity |
| Responsible gaming monitoring | Gameplay data, session data, deposit history | Legal obligation / legitimate interest |
| Fraud and security detection | Technical data, IP address, login history | Legitimate interest |
| Customer support | Communications data, account data | Contractual necessity |
| Platform improvement and analytics | Technical data, gameplay data (aggregated) | Legitimate interest |
| Promotional communications | Email address, gameplay preferences | Consent (opt-in) |
2.1 Promotional Communications
age67 may send you promotional emails, SMS notifications, or WhatsApp messages about bonuses, new games, cricket betting markets, and seasonal offers such as BPL promotions, Eid specials, and Pohela Boishakh events — but only where you have provided explicit consent to receive such communications during registration or through your account settings. You may withdraw consent and unsubscribe from promotional communications at any time by contacting age67 support or using the unsubscribe link in any promotional email.
2.2 No Automated Decision-Making with Legal Effect
age67 does not make fully automated decisions about players that produce significant legal effects — such as permanently closing an account or refusing a withdrawal — without human review. Where automated systems flag an account for investigation (for example, fraud detection algorithms), a qualified age67 team member reviews the case before any material account action is taken.
Marketing Opt-Out: If you no longer wish to receive promotional communications from age67, contact our support team at [email protected] or adjust your notification preferences in your account settings. Opting out of marketing does not affect transactional account communications such as deposit confirmations and withdrawal receipts.
3. Data Sharing & Disclosure
age67 does not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. However, to operate the age67 platform effectively and comply with applicable obligations, we share limited personal data with specific categories of trusted third parties under strict confidentiality agreements.
3.1 Payment Service Providers
To process deposits and withdrawals, age67 shares transaction-related data with the relevant payment service providers you select — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank. The data shared is limited to what is necessary to authenticate and complete the transaction. Each payment provider operates under its own privacy policy and data protection obligations.
3.2 Game Software Providers
age67 integrates games from third-party certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session data necessary to load and operate their games within the age67 platform — such as an anonymous session token and bet value. They do not receive your full personal profile or payment information.
3.3 Identity Verification Partners
Where age67 uses third-party KYC verification tools to authenticate identity documents submitted during account verification, your ID document data is shared with that provider for the sole purpose of completing verification. Verification partners are contractually required to delete submitted documents after the verification process is complete.
3.4 Legal and Regulatory Disclosure
age67 may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, or where disclosure is necessary to prevent, investigate, or report suspected fraud, money laundering, or other criminal activity. In such cases, age67 will disclose only the minimum data necessary to satisfy the legal requirement.
3.5 Business Transfers
In the event that age67 undergoes a merger, acquisition, or sale of all or a substantial portion of its business assets, player personal data may form part of the transferred assets. In such an event, age67 will notify affected players via their registered email address prior to their data being transferred or becoming subject to a different privacy policy.
age67 requires all third-party data processors to maintain appropriate technical and organisational security measures, to process personal data only on age67's documented instructions, and to delete or return data upon termination of the processing relationship.
4. Cookies & Tracking Technologies
The age67 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to analyse how the site is used so we can improve the player experience. This section explains what cookies we use and how you can manage them.
4.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide information to the operators of those sites. Cookies set by age67 are first-party cookies. Cookies set by our third-party game and analytics partners are third-party cookies.
4.2 Types of Cookies Used by age67
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Session cookies | Maintain your login session while you are active on the platform | Yes — required |
| Preference cookies | Remember your language, display, and notification settings | Yes — required |
| Security cookies | Detect and prevent fraudulent activity, protect account integrity | Yes — required |
| Analytics cookies | Collect aggregated data on page views, session duration, and navigation paths to improve platform performance | No — optional |
| Game provider cookies | Set by game providers (e.g., Pragmatic Play, Evolution) to load and operate game sessions | Functional — required to play games |
4.3 Managing Cookies
You can control and delete cookies through your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, and be notified when a new cookie is set. Please note that disabling essential cookies will prevent the age67 platform from functioning correctly — you will not be able to log in, maintain a session, or play games if session and security cookies are blocked.
Instructions for managing cookies in common browsers can be found in each browser's help documentation. Blocking non-essential analytics cookies will not affect your ability to use the core age67 platform.
age67 does not use cookies to serve third-party advertising on external websites, and does not participate in cross-site tracking networks. Our cookie usage is limited to operating the age67 platform and improving its performance.
5. Data Security
age67 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no internet-connected system can guarantee absolute security, age67 applies industry best-practice security standards across all data processing operations.
5.1 Technical Security Measures
- SSL/TLS Encryption: All data in transit between your browser or device and age67's servers is encrypted using SSL/TLS protocols. The padlock icon in your browser's address bar confirms this connection is active.
- Password Hashing: age67 never stores your password in plain text. Passwords are stored using one-way cryptographic hashing algorithms so that even age67's internal team cannot read your password.
- Access Controls: Access to production databases and player personal data is restricted to a limited number of authorised personnel. Access is logged and reviewed periodically.
- Intrusion Detection: age67's systems are monitored for unusual access patterns, brute-force login attempts, and other indicators of potential security compromise.
- Regular Security Reviews: age67 conducts periodic internal reviews of its data security practices and infrastructure to identify and address vulnerabilities.
5.2 Your Role in Account Security
A significant part of your account's security depends on your own actions. age67 strongly recommends the following:
- Use a unique, strong password for your age67 account that you do not use on any other website or application.
- Never share your age67 login credentials — username and password — with any other person.
- Log out of your age67 account when using a shared or public device.
- Be alert to phishing attempts — age67 will never contact you via email, SMS, or WhatsApp asking for your password.
- If you believe your account credentials have been compromised, contact age67 support immediately via live chat.
5.3 Data Breach Response
In the unlikely event of a personal data breach that poses a risk to affected players, age67 will notify impacted players as promptly as reasonably practicable via their registered email address. The notification will describe the nature of the breach, the categories of data affected, the steps age67 has taken to contain the breach, and recommended actions you can take to protect yourself.
Security Reminder: age67 will never ask for your account password through any channel including live chat, email, or phone. Any communication requesting your password should be treated as fraudulent. Report such incidents to [email protected] immediately.
6. Your Privacy Rights
As a player on the age67 platform, you hold a number of rights in relation to the personal data we hold about you. age67 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described in this section, please contact age67 support via live chat or email [email protected].
6.1 Right of Access
You have the right to request a copy of the personal data that age67 holds about you. Upon receiving a valid access request, age67 will provide you with a summary of your personal data including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared. age67 will respond to access requests within thirty (30) calendar days.
6.2 Right to Rectification
If any personal data age67 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For routine account detail changes (such as email address updates), you may update your details directly through your account settings or by contacting support. For corrections to identity or KYC data, supporting documentation may be required.
6.3 Right to Erasure
You may request that age67 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been processed unlawfully. Please note that age67 is required to retain certain financial and identity records for a defined period under applicable anti-money laundering and responsible gaming obligations, even after account closure. We will inform you of any data that must be retained and the basis for doing so when responding to an erasure request.
6.4 Right to Object to Processing
You have the right to object to age67 processing your personal data for direct marketing purposes at any time. Upon receiving such an objection, age67 will cease processing your data for marketing purposes immediately. You may also object to processing based on legitimate interest grounds, in which case age67 will review the objection and cease processing unless compelling legitimate grounds exist that override your interests.
6.5 Right to Data Portability
Where age67 processes your data on the basis of your consent or contractual necessity, and the processing is carried out by automated means, you may request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format (such as CSV or JSON). This right applies to data you have actively provided, such as your registration information and account preferences.
6.6 Right to Withdraw Consent
Where age67 processes your personal data based on your consent (for example, for promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for marketing communications, contact age67 support or use the unsubscribe link in any promotional message.
age67 will not charge a fee for exercising any of the rights described in this section unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. age67 will respond to all privacy rights requests within thirty (30) calendar days of receipt.
7. Data Retention
age67 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or operational obligations. The retention periods below reflect our current data retention schedule.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Anti-money laundering compliance, dispute resolution |
| KYC identity documents | Duration of account + 5 years post-closure | Legal obligation, regulatory record-keeping |
| Financial transaction records | Duration of account + 7 years post-closure | Financial record-keeping, anti-money laundering |
| Gameplay and betting logs | Duration of account + 2 years post-closure | Responsible gaming monitoring, dispute resolution |
| Support communications | 3 years from date of communication | Dispute resolution, service quality review |
| Technical and device data | 13 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Audit trail for consent management |
7.1 Deletion After Retention Period
When the applicable retention period expires for a category of personal data, age67 will securely delete or anonymise that data so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
7.2 Self-Excluded Players
Where a player has self-excluded from the age67 platform, their account data is retained for the full retention periods described above. Retaining this data is necessary to ensure that self-excluded players are not inadvertently re-registered and to comply with responsible gaming obligations. Self-excluded players will not receive promotional communications during their exclusion period.
8. Policy Updates & Contact
age67 may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform functionality, or applicable legal requirements. When we make material changes — meaning changes that significantly affect how your personal data is used or your rights in relation to it — we will notify you by sending an email to your registered address at least fourteen (14) calendar days before the updated policy takes effect.
8.1 Minor Updates
For minor or clarificatory amendments that do not materially affect your rights or our data processing activities, age67 may update this Privacy Policy without sending individual notifications. The updated effective date at the top of this page will reflect when the policy was last revised. We recommend bookmarking this page and reviewing it periodically.
8.2 Continued Use as Acceptance
Your continued use of the age67 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material changes to this Privacy Policy, you should discontinue using the age67 platform and may request account closure by contacting our support team.
8.3 Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to how age67 handles your personal data, please contact our support team using the details below. age67 is committed to addressing all privacy-related enquiries promptly and transparently.
- Email: [email protected] — responses within 4–12 hours
- Live Chat: Available 24/7 directly through the age67 platform
- WhatsApp Support: Available 08:00 – 00:00 BST (UTC+6), every day
When contacting age67 about a privacy matter, please include your registered email address and a brief description of your request. This helps our team locate your account and respond efficiently. For account deletion or data erasure requests, please also confirm your identity by providing the name and date of birth associated with your account.
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