Responsible Gaming
at age67

At age67, we believe that gambling should be an enjoyable leisure activity — not a source of financial stress, emotional harm, or personal hardship. Our responsible gaming programme is built on the conviction that every player deserves the tools and information they need to make informed choices about their gambling behaviour.

age67 is designed for the Bangladesh market and we recognise that our players come from diverse backgrounds across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and every corner of the country. Regardless of where you play from, the same high standards of player protection apply to every age67 account.

Our responsible gaming framework covers four core areas: prevention (age verification, player education), control (deposit limits, session reminders, time-out tools), intervention (self-exclusion, account suspension), and support (24/7 live chat, signposting to professional help organisations). Each of these pillars is described in detail on this page.

age67 is committed to ongoing improvement of our responsible gaming practices. We regularly review our tools and policies to ensure they reflect the latest guidance on player safety and harm minimisation.

age67 operates a strict minimum age policy. You must be 18 years of age or older to register an account, make a deposit, or place any bet on the age67 platform. This requirement applies to all players in Bangladesh without exception.

Age Verification at Registration

When you create an age67 account, you are required to enter your date of birth. By submitting your registration, you confirm that you are 18 years of age or older. age67 reserves the right to request documentary proof of age at any point — including before processing a withdrawal or approving a bonus claim.

Acceptable identity documents for age verification include:

• Bangladesh National Identity Card (NID)
• Valid Bangladesh passport
• Bangladesh driving licence
• Birth certificate (where the above documents are unavailable)

Underage Gambling Prevention

If age67 has reason to believe that an account is being used by a person under 18 years of age, that account will be immediately suspended pending investigation. Any funds deposited by an underage player will be returned to the payment method used for the deposit, and no winnings will be paid out. Providing false date-of-birth information during registration is a breach of age67's Terms & Conditions.

Protecting Minors in Your Household

If you share a device with younger family members, we strongly recommend using parental control software to prevent minors from accessing gambling websites. Tools such as Net Nanny, Qustodio, and built-in browser parental controls can help restrict access. Always log out of your age67 account when you are not using your device.

One of the most effective tools for maintaining control over your gambling spend is setting a deposit limit. age67 allows every player to define the maximum amount they can deposit into their account over a given time period. Deposit limits are calculated in Bangladeshi Taka (৳ BDT) and apply across all payment methods including bKash, Nagad, Rocket, and Upay.

Available Limit Periods

• Daily limit: The maximum total deposits permitted within any single calendar day (midnight to midnight, BST UTC+6).
• Weekly limit: The maximum total deposits permitted within any rolling 7-day period.
• Monthly limit: The maximum total deposits permitted within any rolling 30-day period.

How to Set or Adjust Your Deposit Limit

Sometimes a short break is all that is needed to regain perspective on your gambling habits. age67's time-out feature allows you to temporarily suspend your account for a defined period without permanently closing it. During a time-out, you cannot log in, make deposits, or place any bets on the platform.

Available Time-Out Durations

• 24 hours — a brief pause after a losing session or an impulsive gambling episode.
• 3 days — a short cooling-off period following a period of heavier-than-usual play.
• 7 days — a one-week break to reassess your gambling habits and spending patterns.
• 30 days — a meaningful month-long pause if you feel gambling has been taking up too much of your time or budget.

What Happens During a Time-Out

Once a time-out is activated, your age67 account is immediately suspended. You will be logged out of any active sessions. Any pending withdrawals that were already approved will be processed normally. You will not receive any promotional emails or bonus offers from age67 during your time-out period. When the time-out expires, your account is automatically reactivated and you may log back in as normal.

Activating a Time-Out

Time-outs can be activated at any time through the Responsible Gaming section of your account settings, or by contacting age67 live chat support directly. If you contact support, our team will activate the time-out on your behalf within minutes.

Self-exclusion is the strongest protective measure available on the age67 platform. It is designed for players who recognise that gambling has become harmful and who need a firm, enforced barrier between themselves and the platform for an extended period. age67 takes self-exclusion requests very seriously and processes them promptly.

Self-Exclusion Periods

• 6 months
• 1 year
• 3 years
• Permanent (indefinite) — for players who wish to stop gambling at age67 for good.

What Self-Exclusion Means

When you self-exclude from age67:

• Your account is immediately and fully blocked. You cannot log in, deposit, or play.
• age67 will make every reasonable effort to ensure you cannot open a new account under your name, email address, mobile number, or payment details during the exclusion period.
• You will be removed from all age67 promotional mailing lists and will not receive bonus offers, free spin notifications, or any marketing material during the exclusion period.
• Any balance remaining in your account at the time of self-exclusion can be withdrawn. Contact age67 support to arrange this.
• The exclusion cannot be reversed or shortened during the agreed period. This is a firm commitment, not a standard time-out.

How to Request Self-Exclusion

Contact age67 support via live chat (available 24/7) or email [email protected]. State clearly that you wish to self-exclude and specify your preferred exclusion duration. Our support team will activate the exclusion on your account immediately and send a confirmation to your registered email address.

Returning After Self-Exclusion

Once a fixed-term self-exclusion period has ended, you may request reactivation of your account by contacting age67 support. age67 will apply a 7-day cooling-off period before reactivating any previously self-excluded account. During this period, our team may ask you to confirm that you are returning to gambling in a safe and controlled manner. Permanent self-exclusion cannot be reversed.

Problem gambling can develop gradually and is not always obvious to the person experiencing it. age67 encourages all players to regularly reflect on their gambling behaviour. The following self-assessment questions are commonly used by counsellors and support organisations to help identify when gambling may have moved beyond healthy entertainment into problematic territory.

Be honest with yourself as you consider each question. If you answer "yes" to three or more of these questions, we encourage you to reach out to age67 support or a professional counselling service.

age67 encourages any player who is concerned about their gambling behaviour — or the gambling behaviour of someone they care about — to seek professional support. A number of organisations provide confidential, non-judgmental counselling and assistance for people affected by problem gambling.

General Counselling & Mental Health Support

If gambling-related stress, anxiety, or financial hardship is affecting your mental health or your family's wellbeing, reaching out to a qualified counsellor is a positive and courageous step. Mental health services in Bangladesh are increasingly accessible, and many NGOs and healthcare providers offer affordable or subsidised counselling.

Speaking to Someone You Trust

Sometimes the most accessible form of support is a conversation with a trusted family member, friend, or religious leader. Sharing your concerns openly can relieve the isolation that often accompanies problem gambling and open the door to practical help — whether that means financial guidance, moral support, or assistance finding professional services.

Self-Help Strategies

In addition to using age67's built-in responsible gaming tools, the following self-help strategies are widely recommended by gambling support professionals:

• Track your gambling spending by keeping a personal record of deposits, losses, and time spent gambling each week.
• Identify your triggers — the emotions, situations, or times of day that make you most likely to gamble impulsively — and develop an alternative plan for those moments.
• Set clear entertainment budgets denominated in ৳ BDT and treat any gambling losses as the cost of entertainment, not as debt to be recovered.
• Take regular breaks during gambling sessions and use age67's session reminder and reality check tools.
• Talk to family members about your gambling and, if appropriate, ask them to help you stay accountable to the limits you have set.
• Explore alternative leisure activities — cricket matches, local festivals like Pohela Boishakh celebrations, community events, and physical exercise are all healthy ways to enjoy your leisure time.

age67's support team is available around the clock to help you access any responsible gaming tool on your account. Whether you want to set a deposit limit, activate a time-out, request self-exclusion, or simply talk through your concerns, our team is here to help — without judgment and with complete confidentiality.